Customer Survey

The current position is:Customer Service > Customer Survey

*Customer Name:   *Sales Channel
*Name:
*Phone:
*Date:
To our valued customer, thanks for purchasing our products. In order to provide better quality products a services to ensure continued customer satisfaction, we'd like to do a survey in the below 10 aspects, please check in the according blank, also your further suggestion is highly appreciated. We hope to take your feedback to help us improve sustainably. Thanks for your cooperation!
Investigated Items
Product
Quality
Packaging Quality
Salesman
Service Attitude
Work Efficiency
Professional Skills
Back office staff's service attitude
Product delivery status/lead time
Complaint Handling
Speed
Quality
Overall Service
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
Excelle Good Average Poor Very Poor
If you rate “poor” or “very poor”, please kindly tell us reason/your comments in detail:
Any other suggestions or expectations on our products or service: